Privacy Policy

Effective Date: September 23, 2026

1. Introduction and Company Information

This Privacy Policy explains how NorthStar Marketing Education Ltd. collects, uses, discloses, stores, and protects personal information in connection with its marketing-school services, website, communications, admissions, student services, events, and related operations. This policy is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws.

NorthStar Marketing Education Ltd. is the operator and data controller responsible for personal information processed under this Privacy Policy.

Company details:
NorthStar Marketing Education Ltd.
NorthStar Marketing School
2450 Douglas Street, Suite 310
Victoria, BC V8T 4L8
Canada
Email: [email protected]
Phone: +1 (250) 384-7296

2. Data Collection and Processing

NorthStar Marketing Education Ltd. may collect personal information directly from you, automatically through our website and digital services, and from third parties where permitted by law. The types of personal information we may collect include:

  • Contact details, such as name, email address, mailing address, and telephone number;
  • Account, enrollment, registration, and application information;
  • Educational background, interests, course preferences, and student records;
  • Payment and billing information, where applicable;
  • Communications you send to us, including inquiries, feedback, and support requests;
  • Website and device information, such as IP address, browser type, operating system, pages visited, and usage analytics;
  • Marketing preferences and consent choices;
  • Any other information you voluntarily provide to us.

We limit the collection of personal information to that which is necessary for identified purposes and collect it by fair and lawful means.

3. Purpose of Data Processing

NorthStar Marketing Education Ltd. processes personal information for purposes that may include:

  • Providing marketing education, training, and related student services;
  • Processing inquiries, applications, registrations, and admissions;
  • Managing student and prospective student communications;
  • Delivering classes, workshops, webinars, events, and educational content;
  • Processing payments, issuing receipts, and managing billing and accounts;
  • Maintaining academic, administrative, and business records;
  • Sending service-related notices, updates, and administrative communications;
  • Sending marketing and promotional communications where permitted by law and, where required, with consent;
  • Improving our website, services, curriculum, operations, and user experience;
  • Detecting, preventing, and responding to fraud, misuse, security incidents, and other harmful activity;
  • Complying with legal, regulatory, tax, and contractual obligations;
  • Protecting the rights, safety, and property of NorthStar Marketing Education Ltd., our students, staff, and others.

4. Legal Basis for Processing

In Canada, we generally process personal information with consent, unless otherwise permitted or required by law. Depending on the circumstances, NorthStar Marketing Education Ltd. may rely on one or more of the following bases:

  • Consent: Where you have provided express or implied consent for a specific purpose, or where consent is required by law;
  • Contractual necessity: Where processing is necessary to provide requested services, enroll students, or fulfill agreements with you;
  • Legal obligation: Where processing is required to comply with applicable laws, lawful requests, or regulatory obligations;
  • Legitimate business purposes: Where processing is reasonable for business administration, security, fraud prevention, and service improvement, and where such processing is permitted under Canadian law;
  • Other lawful grounds: Where otherwise permitted by applicable privacy legislation.

5. Data Sharing and Third Parties

NorthStar Marketing Education Ltd. does not sell personal information. We may disclose personal information to third parties only as necessary and subject to appropriate safeguards, including:

  • Service providers that assist with hosting, email delivery, website analytics, payment processing, customer relationship management, learning platforms, IT support, and administration;
  • Professional advisors such as accountants, auditors, lawyers, and insurers;
  • Government authorities, regulators, law enforcement, or other persons where required or permitted by law;
  • Third parties involved in business transfers, reorganizations, or similar corporate transactions, subject to confidentiality protections;
  • Partners or instructors involved in delivering educational programs, where necessary for enrollment and service delivery.

Where third-party service providers process personal information on our behalf, we require them to protect the information and use it only for authorized purposes.

6. Data Transfer to Third Countries

Some of our service providers or technology platforms may be located outside Canada, including in the United States or other jurisdictions. As a result, personal information may be stored, accessed, processed, or transferred outside Canada and may be subject to the laws of those jurisdictions.

NorthStar Marketing Education Ltd. takes reasonable steps to ensure that any such transfers are protected by contractual, technical, and organizational safeguards appropriate to the sensitivity of the personal information involved. However, foreign laws may permit access by courts, law enforcement, or regulatory authorities in those jurisdictions.

7. Storage Duration

NorthStar Marketing Education Ltd. retains personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to comply with legal, regulatory, accounting, or reporting obligations, to resolve disputes, and to enforce agreements.

Retention periods vary depending on the type of information and the purpose for which it was collected. When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable Canadian privacy laws, you may have the following rights regarding your personal information held by NorthStar Marketing Education Ltd.:

  • Access: The right to request access to the personal information we hold about you;
  • Rectification: The right to request correction of inaccurate, incomplete, or outdated personal information;
  • Erasure: The right, in certain circumstances, to request deletion of personal information;
  • Restriction: The right, in certain circumstances, to request that we limit the processing of your personal information;
  • Data portability: The right, where applicable, to receive certain personal information in a structured, commonly used format;
  • Objection: The right, in certain circumstances, to object to certain processing, including certain marketing activities.

To exercise these rights, please contact us using the information in the Contact Information section. We may require verification of your identity before responding to your request. We will respond within the timeframes required by applicable law.

9. Withdrawal of Consent

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide certain services, such as enrollment processing, communications, or access to particular features.

You may also unsubscribe from marketing emails by using the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional communications related to your enrollment, account, or legal obligations.

10. Right to Complain

If you have concerns about how NorthStar Marketing Education Ltd. handles your personal information, we encourage you to contact us first so we can address your concern promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator.

Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca
Telephone: 1-800-282-1376

11. Data Security

NorthStar Marketing Education Ltd. uses reasonable physical, organizational, and technical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. These measures may include access controls, secure systems, encryption where appropriate, staff confidentiality obligations, and regular security practices.

While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we will respond to security incidents in accordance with applicable law.

12. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or our personal information practices, please contact:

NorthStar Marketing Education Ltd.
NorthStar Marketing School
2450 Douglas Street, Suite 310
Victoria, BC V8T 4L8
Canada
Email: [email protected]
Phone: +1 (250) 384-7296

13. Changes to Privacy Policy

NorthStar Marketing Education Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will post the revised policy on our website and update the effective date above, unless another method of notice is required by law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

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